Thank you for choosing DSS International. We are committed to providing timely delivery and smooth order processing for all Cable Tie products.
1. Shipping Policy.
- Orders are processed after payment confirmation.
- Dispatch timelines may vary depending on product availability and order quantity.
- Standard delivery timelines are approximately 2–7 working days within India.
- Bulk or customized orders may require additional processing time.
- Shipping charges, if applicable, will be informed at the time of order confirmation.
- Delivery timelines may be affected due to transportation delays, natural conditions, holidays.
2. Order Processing.
- Orders are processed during business working hours only.
- Customers are requested to verify product specifications, quantity, and delivery address before confirming the order.
- Once dispatched, shipment details may be shared through email, WhatsApp, or transporter information.
3. Cancellation Policy.
- Orders can be cancelled only before dispatch confirmation.
- Once the material is dispatched, cancellation requests will not be accepted.
- Customized or special production orders cannot be cancelled after production has started.
- DSS International reserves the right to cancel any order due to stock unavailability, pricing errors, or unforeseen issues. In such cases, any advance payment received will be refunded.
4. Damaged or Incorrect Shipment.
If you receive damaged, missing, or incorrect material:
- Inform us within 48 hours of delivery.
- Share invoice copy and product photos/videos for verification.
- Our team will review the issue and provide suitable support.